Official Documents

Terms and Conditions tpower2

This document sets out the full terms of use for the tpower2 platform. Please read it carefully before registering or using any of our services. By using this platform, you agree to comply with all terms stated herein.

Last updated: January 2026
Age Requirement
For users aged 18 and above only
One Account
One account per user only
MYR Currency
All transactions in Malaysian Ringgit
KYC Required
Identity verification for withdrawals

01 Acceptance of Terms of Use

Welcome to tpower2. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and tpower2 ("Platform", "We"). By accessing, registering for, or using any part of the tpower2 platform — whether via web browser or mobile app — you are deemed to have read, understood, and agreed to be bound by all terms set out in this document.

If you disagree with any part of these terms, you are advised not to use the tpower2 platform. Continued use of the platform following any amendments to the terms will be deemed acceptance of the revised terms.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy tpower2, both of which form part of the comprehensive agreement between you and this platform.

02 Eligibility to Use the Platform

To use the tpower2 platform, you must meet all of the following eligibility requirements at all times:

  • Be at least 18 years old at the date of registration and at all times while using the platform.
  • Have the valid legal capacity to enter into a binding contractual agreement.
  • Not residing in a territory or jurisdiction that prohibits or restricts access to online gambling services.
  • Not designated as a self-excluded individual or excluded by a legitimate third party from using gambling services.
  • Not having previously had a tpower2 account closed due to terms violations, fraud, or conduct that breaches platform rules.

Tpower2 reserves the right to request proof of age and identity at any time. If a user is found not to meet the stated eligibility requirements, tpower2 reserves the right to immediately close the account and withhold or return the associated balance at the platform's discretion.

Registration by individuals under the age of 18 is a serious violation. tpower2 takes underage protection very seriously and conducts periodic age verification checks.

03 Account Registration & KYC Verification

To become a tpower2 member, you are required to complete the registration process by providing accurate, complete, and up-to-date information. Each user is only permitted to hold one account only. Holding more than one account simultaneously is strictly prohibited and may result in the termination of all associated accounts.

Information required during registration includes your full name, phone number, email address, and date of birth. All details must match your official identification documents.

As part of the KYC (Know Your Customer) verification process, tpower2 may request the following documents before processing a withdrawal or when deemed necessary:

  • Copy of national identity card (MyKad) or valid passport
  • Proof of current address (bank statement or utility bill within the last three months)
  • Bank statement or proof of ownership of the payment method used
  • Any additional documents required for compliance or identity verification purposes

The tpower2 KYC process is designed to protect the security of your account and ensure compliance with industry standards. All submitted documents are stored securely using high-grade encryption.

04 Deposits, Withdrawals & Financial Transactions

Tpower2 supports a wide range of payment methods popular among Malaysian users, including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, online bank transfers, and Visa and Mastercard cards. All transactions are processed in Malaysian Ringgit (MYR).

There are several important points regarding deposits and withdrawals that you should be aware of:

  • Minimum and maximum deposit limits vary by payment method and are subject to change from time to time.
  • Deposited funds may only be used for gaming purposes within the tpower2 platform.
  • Withdrawals will be processed to the original payment method used for the deposit, subject to the platform's anti-money laundering policy.
  • Tpower2 processes verified withdrawal requests within the stipulated timeframe, depending on the chosen payment method.
  • Tpower2 reserves the right to place a hold on withdrawal processing while KYC verification is being conducted.
  • Any attempt to deposit or withdraw funds through unauthorised third parties is strictly prohibited.

Funds deposited through illegal or unlawful activity will be frozen and reported to the relevant authorities. tpower2 fully complies with established anti-money laundering (AML) standards.

05 Bonuses, Promotions & Special Offers

Tpower2 offers its members a variety of bonuses and promotions from time to time. Each offer is subject to specific terms and conditions stated at the time the promotion is launched. In general, the following terms apply to all tpower2 bonus types:

  • The welcome bonus may only be claimed once per new player.
  • Each bonus comes with a wagering requirement that must be met before a withdrawal can be made.
  • Wagering requirements, bonus validity periods, and eligible games are detailed in the terms of each individual promotion.
  • Tpower2 reserves the right to cancel or modify any promotion at any time without prior notice.
  • Bonus abuse — including but not limited to the use of multiple accounts to claim the same bonus — may result in bonus forfeiture and account termination.
  • Bonuses cannot be transferred between accounts or converted directly to cash without meeting the wagering requirements.

Players are encouraged to read the terms of each promotion carefully before accepting it. If you have any questions, please contact the tpower2 customer support team for further clarification.

06 Game Rules & Results

All games available on the tpower2 platform use a Random Number Generator (RNG) that has been independently audited by an internationally accredited certification body. This ensures that the outcome of every game is entirely random and fair to all players.

Game-specific rules are displayed within each game interface. Players are responsible for understanding the rules of each game before placing bets.

  • Game results recorded by the tpower2 server are final and binding.
  • In the event of a technical disruption affecting game results, tpower2 will review server records to determine the valid outcome.
  • Winnings obtained through the exploitation of software bugs, system vulnerabilities, or other unfair methods are invalid and will be voided.
  • Minimum and maximum betting limits for each game are subject to change and will be displayed within the game interface.

07 Prohibited Player Conduct

Tpower2 is committed to maintaining a fair and safe gaming environment for all players. As such, the following activities are strictly prohibited and may result in immediate account termination without any refund:

  • Owning or using more than one account simultaneously.
  • Colluding with other players to manipulate game outcomes.
  • Using automation software, bots, or scripts to play or place bets.
  • Abusing the bonus or promotion system in any way.
  • Depositing funds via unauthorised methods or through a third party without permission.
  • Providing false information during registration or the KYC process.
  • Threatening, harassing, or behaving in a manner that is offensive to tpower2 staff or other players.
  • Any form of fraud, money laundering, or other financial criminal activity.

tpower2 uses an advanced detection system to identify suspicious activity. Accounts suspected of involvement in any of the above activities will be temporarily suspended pending a thorough investigation.

08 Account Security & User Responsibilities

You are solely responsible for safeguarding your tpower2 account login credentials, including your username, password, and two-factor authentication code. tpower2 recommends the following steps to protect your account:

  • Use a strong, unique password — combine uppercase letters, lowercase letters, numbers, and symbols.
  • Enable two-factor authentication (2FA) for an extra layer of security.
  • Do not share your login credentials with anyone, including family members or friends.
  • Log out of your account when you are done using a shared device.
  • Contact tpower2 customer support immediately if you suspect any unauthorised activity on your account.

Tpower2 will not be held liable for any losses arising from a user's negligence in safeguarding their login credentials.

09 tpower2 Liability Limits

To the extent permitted by applicable law, tpower2 shall not be liable for any losses, damages, or claims arising from:

  • Service disruptions due to scheduled or unplanned system maintenance.
  • Data loss or technical failures beyond tpower2's reasonable control.
  • Player decisions or actions taken based on information obtained from third parties.
  • Any financial loss resulting from unauthorised use of an account due to the user's own negligence.
  • Device incompatibility or internet connectivity issues affecting the gaming experience.

Under any circumstances, tpower2's maximum liability to any user shall not exceed the total amount of actual deposits made by that user in the 30 days prior to the claim arising.

10 Account Termination & Suspension

Tpower2 reserves the right to suspend or terminate any account at any time, with or without prior notice, in the event of a breach of these terms, suspicious activity, or regulatory compliance requirements.

Users may also request to close their own account at any time by contacting the tpower2 customer support team. Before the account closure is processed, any eligible balance will be returned to the user upon completion of the required verification process.

  • Accounts terminated due to terms violations are not eligible for a refund of any unused bonuses.
  • Any real cash balance (excluding bonuses) in accounts terminated without a violation reason will be refunded once the investigation is complete.
  • Users whose accounts have been terminated due to serious violations will not be permitted to re-register.

11 Privacy & Data Protection

Tpower2 respects the privacy of every user and is committed to protecting your personal information. The collection, use, and storage of your personal data is governed by tpower2 Privacy Policy which forms part of this agreement.

By registering and using the tpower2 platform, you agree that your personal information may be used for the following purposes:

  • Identity verification and KYC compliance.
  • Processing of deposit and withdrawal transactions.
  • Sending account-related communications, promotions, and platform updates.
  • Detection of fraudulent activity and compliance with legal requirements.

Tpower2 will not sell or disclose your personal information to third parties without your consent, except where required by law or a competent authority.

12 Terms Amendment & Applicable Law

Tpower2 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page. Users are advised to check this page periodically to ensure they are always aware of the latest terms.

Continued use of the tpower2 platform after any amendments are published will be considered acceptance of the updated terms. If you do not agree with any amendment, you should stop using the platform and contact customer support to close your account.

If you have any questions regarding these Terms and Conditions, please contact the tpower2 customer support team, available to assist you 24 hours a day, 7 days a week.

A Fair, Secure & Responsible Platform

Our terms are built on a foundation of trust and transparency to protect all parties

Player Fund Protection

Tpower2 player funds are held in accounts separate from the company's operating funds. This ensures your account balance is always protected and available for withdrawal at any eligible time.

Independently Audited Games

All games on tpower2 use RNG technology independently audited by recognised international certification bodies. The return-to-player (RTP) percentage for each game is transparent and available for review.

Clear & Transparent Terms

Tpower2 believes in full transparency. Every promotional term, wagering requirement, and platform policy is clearly stated in plain language that Malaysian players can easily understand.

Enterprise-Grade Data Security

Your personal information and financial data are protected with 256-bit SSL encryption. tpower2's security systems are monitored around the clock to detect and prevent any threats.

Responsible Gaming Support

Tpower2 provides comprehensive responsible gaming tools including deposit limits, loss limits, session time limits, and self-exclusion options to help players manage their gaming activity wisely.

24/7 Customer Support

The tpower2 support team is available around the clock — whether you have questions about platform terms, account issues, transactions, or anything else. We're here for you at all times.

Register Now & Enjoy a Safe Gaming Experience at tpower2

Now that you understand our Terms and Conditions, you're ready to join the tpower2 community. Register for free and begin your gaming journey today in a safe, fair, and enjoyable environment.

Free registration
Deposit in MYR
24/7 Support
Fair & audited games

For users aged 18 and above only. Play responsibly.

Bahasa Melayu